The Nigerian Communications Commission (NCC) has reiterated its commitment to transparency, accountability, and enhanced service delivery in the country’s telecommunications sector during an interactive session with journalists in Abuja.
Speaking at the media parley, the Executive Vice Chairman of the Commission, Aminu Maida, praised the media for its vital role in shaping public perception of the telecom industry and ensuring regulatory accountability.
He noted that media coverage has been instrumental in supporting policy implementation and holding the Commission accountable to Nigerians.
Maida disclosed that the NCC is strengthening transparency through reforms in tariff regulation, improved corporate governance compliance, and an ongoing review of the National Telecommunications Policy, with broader stakeholder consultations expected in June.
He further highlighted the Commission’s collaboration with the Office of the National Security Adviser to safeguard telecom infrastructure classified as critical national assets, noting that enhanced coordination has helped reduce infrastructure damage during construction works.
On cybersecurity, the NCC boss revealed plans to introduce a framework requiring telecom operators to meet minimum security standards and adopt clear procedures for handling cyber incidents.
However, he acknowledged that quality of service remains a challenge, stating that while progress is being made, more improvements are needed.
During the session, journalists raised concerns over rising telecom tariffs, data protection, and national security issues in the digital space. In response, the Commission explained that tariff adjustments are guided by regulatory processes aimed at balancing consumer protection with industry sustainability, taking into account inflation, foreign exchange pressures, and infrastructure costs.
Addressing data privacy concerns, the NCC assured Nigerians that safeguarding consumer information remains a priority, with strict compliance requirements for operators and enforcement mechanisms to deter breaches.
On the safety of minors online, the Commission clarified that although social media platforms are outside its direct regulatory control, it is working with relevant agencies to promote safer digital environments through digital literacy campaigns, parental control advocacy, and responsible platform governance.
Regarding the use of social media by criminal elements, the NCC stated that monitoring such activities involves multiple agencies. It added that while telecom operators provide lawful support, intelligence gathering and enforcement remain the responsibility of security institutions, in line with due process.
Earlier, the Head of Public Affairs at the Commission, Nnenna Ukoha, described the forum as part of ongoing stakeholder engagement efforts aimed at fostering open dialogue on the sector’s sustainability. Also speaking, the Executive Commissioner for Stakeholder Management, Rimini Makama, commended journalists for their role in informing the public and shaping discourse on digital connectivity.
The NCC reaffirmed that the media remains a key partner in advancing Nigeria’s digital economy and pledged to maintain open engagement and responsiveness to public concerns.